Imagine calling your bank late at night to resolve an urgent issue. Instead of waiting on hold for what feels like hours, you’re greeted instantly by a friendly, knowledgeable voice that understands exactly what you need and guides you effortlessly through the process. This is not a scene from a sci-fi movie, it’s the power of conversational AI transforming everyday experiences. According to recent research, over 85% of customer interactions will be handled without a human by 2025, thanks to advancements in conversational AI. This technology is quietly revolutionizing how businesses connect with customers, how doctors provide care, and even how we get mental health support. So, what exactly is conversational AI? At its core, conversational AI refers to computer systems designed to engage with humans in natural, fluid conversations, either through text or voice. Unlike traditional rule-based chatbots, conversational AI uses cutting-edge technologies like natural language processing ...
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Explore the intersection of technology and innovation with Kovendo, featuring insights on AI, machine learning, data science, robotics and its applications in finance and fintech. Stay ahead of the curve with the expert analysis on industry trends, health, tech, business, and market shifts. From natural language processing to blockchain and emerging technology, delving into the latest advancements and their real-world implications, helping you navigate the ever-evolving tech landscape.