Kovendo

According to a recent digital reputation study, over 70 percent of online consumers are more likely to research a brand further after witnessing a public controversy. This makes understanding the dynamics of the Streisand Effect critical for any brand navigating the modern digital landscape. What is the Streisand Effect? It is when attempts to hide information unintentionally make it more visible and widely shared. The Streisand Effect is a phenomenon where attempts to suppress information, remove content, or control messaging backfire, drawing more attention to the very issue the brand intended to hide. In brand crisis management, this effect can turn minor complaints or controversies into viral conversations, often causing significant reputational damage. For example, if a company tries to quietly remove a negative review from a website, people might notice the removal and start sharing the review widely, making the problem much more visible than before. Understanding the St...

According to recent digital media studies, over 60 percent of social media users say they feel emotionally connected to at least one online creator they have never met in real life. What Is a Parasocial Relationship? A Simple Explanation Before understanding how influencers build deep bonds with audiences, it is important to define the concept itself. A parasocial relationship is a one sided emotional connection where a viewer feels personally attached to a public figure who does not actually know them. For example, imagine following a YouTuber for years. You know their habits, moods, and life stories. When they are sad, you feel concerned. When they succeed, you feel proud. That emotional closeness exists even though there is no direct friendship. This is the foundation of a parasocial relationship. In simple terms, parasocial means feeling socially connected without mutual interaction. The idea was first studied in television audiences, but today it is amplified through digit...

Over 80% of online consumers say their buying behavior changes when they know their activity is being tracked, according to recent digital commerce studies, an insight that perfectly sets the stage for understanding how observation influences behavior in digital environments. The Hawthorne Effect describes a psychological phenomenon where individuals modify their behavior because they know they are being observed. Originally identified in workplace productivity studies, it revealed that people often perform differently, not because of changes in conditions, but because attention is being paid to them. Understanding The Hawthorne Effect With a Simple Example Imagine employees in an office told that their performance is being monitored for a short period. Productivity rises, not because of better tools or processes, but simply due to awareness of observation. This behavioral shift is the core of the Hawthorne Effect , and it extends far beyond physical workplaces. The Hawthorne E...

According to industry experiments, up to 30–40% of digital ad conversions would have happened even without ads, making Incrementality a critical lens for budget decisions. In an era of rising media costs and fragmented user journeys, Incrementality has become the backbone of smarter digital budget optimization. Marketers no longer ask “Did this channel get credit?” but rather “Did this channel truly cause incremental growth?” This shift is reshaping how modern campaigns are planned, measured, and scaled. What Is Incrementality? Incrementality measures the true additional impact of a marketing effort, conversions, revenue, or lift that would not have occurred without the campaign. Unlike surface-level attribution, Incrementality isolates causal impact by comparing exposed audiences with a credible control group. Example: How Incrementality Works in Practice Suppose an online fashion brand runs a paid social campaign targeting 100,000 users. To measure Incrementality , the b...